Fulfillment Executive ( E-commerce) Jobs at STERRA in Caloocan, National Capital Region

STERRA company opens jobs for Fulfillment Executive ( E-commerce) positions in the National Capital Region region. The type of work we provide is Full-time.

The criteria for the employees we need are having Sales and Business Development skills with Executive experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around ₱21,000 - ₱33,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in Retail, of course if you are interested in applying for this company, you can register immediately.

Job Information

Job Description

Company Overview

We invite you to join our team at Sterra.sg, a homegrown brand dedicated to enhancing people’s lives in their own homes. At Sterra, we firmly believe that everyone deserves a home that offers convenience, health, and comfort, enabling a high quality of life. We strive to ensure affordability, making our offerings accessible to all. We take great pride in our vision to improve the lives of everyone by having a Sterra product in every home, and our mission to make effective wellness products accessible for everyone to live to their fullest potential.

Position Overview

We are seeking a highly motivated and organized individual to join our team as a Fulfilment Executive.

• The ideal candidate will be responsible for managing the entire fulfillment process, from receiving orders to ensuring timely delivery to customers.
• The successful candidate will have excellent communication skills, strong attention to detail, and the ability to work under pressure in a fast-paced environment.

Key Responsibilities

• Ensure customers receive their orders in a timely manner. Delivery days KPI: 3 working days, 95% fulfillment rate.
• Manage and oversee the entire fulfillment process, including receiving and processing orders, and shipping orders to customers.
• Ensuring the accuracy of orders and addressing any discrepancies or issues that arise.
• Maintain accurate records of all transactions and ensure all orders are processed correctly.
• Address any issues or concerns related to fulfilment such as rescheduling of deliveries.
• Liaise with 3PL to increase fulfillment rate, assist with order rescheduling, and reduce failed deliveries.
• Generate reports on fulfillment metrics, including fulfillment rate, order processing time, accuracy, and delivery performance
• Develop and implement process improvements to increase efficiency and reduce errors.

Requirements

• Bachelor’s degree in logistics & supply chain management or any relevant field
• Minimum of 2 years of experience in logistics and fulfillment operations, preferably in the e-commerce or retail environment.
• Strong organizational and communication skills.
• Excellent attention to detail and ability to work under pressure.
• Familiarity with logistics and order management system
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office and other relevant software
• Must be willing to work flexible hours, including weekends and holidays.
• Only shortlisted will be notified.

We want to work with you!

Benefit

• Bonus for overtime
• Gain experience
• Comfortable work environment